Browse free and premium WFM tools built by the community — forecasting, scheduling, analytics, and more.
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Showing 1–12 of 21 approved tools
by Admin
The FREE Forecasting Tool by WFM Commons is now available for everyone. Upload your historical data, compare multiple forecasting models, identify the model with the lowest RMSE, and generate future forecasts in minutes. ✅ Multiple forecasting models ✅ Automatic model comparison ✅ Lowest RMSE highlighted ✅ Downloadable forecast results ✅ No login required ✅ Your uploaded data is not stored
by Abdul Basit
AI-assisted WFM tool for real-time reforecasting, workload deviation detection, and structured staffing adjustments.
by Marian
CX Dashboard turns your data into instant insight. Upload your file and quickly see CSAT, NPS, FCR, and Repeat trends.
by Admin
Fast, plug-and-play volume/workload forecasting app: upload your daily or monthly history, pick a simple model, and instantly get an interactive forecast chart.
by Marian
Upload your CSV and instantly generate dashboards, smart chart recommendations, and built-in data analysis.
by Admin
Web-based toolkit for WFM and BI professionals: staffing, forecast accuracy, intraday performance, and capacity optimization.
by Marian
An interactive, real-time dashboard that turns intraday call center data into clear, actionable insights with smart alerts.
by Abdul Basit
Intraday forecasting and monitoring dashboard combining historical arrival patterns, run-rate forecasting, and spike detection.
by Marian
MonteCarlo Outbound Sales is an interactive simulation tool that helps sales teams forecast outcomes, analyze variability, and plan outbound strategies.
by Marian
Try this free interactive web app that uses machine learning to predict weekly production hours of call center agents! Perfect for workforce planning and productivity analysis.
by Marian
FCR Analysis with Predictive Analytics is an interactive web application designed to help call center teams analyze and improve their First Call Resolution (FCR) performance.
by rajkumar2010101
WFM professionals can use this application to analyze their schedule adherence data with interactive visuals.
